Aftercare – Service, Support & Maintenance

Servicing2At Hoist Hire Service we pride ourselves in not only supplying a premium product, but also supporting that product once it is on site.

 

Pre-delivery Preparation

Before any hoist is delivered to site it has a full pre-delivery inspection and preparation to ensure that the hoist is ready for each site.  This work is complete at our own workshops using our manufacturer trained staff.  As well as mechanical checks each hoist undergoes electrical checking and testing.

 

On Site Servicing/Maintenance

An important method of ensuring that our hoists operate as effectively as possible is regular maintenance and inspection.  While the standards specify the thorough examination of passenger carrying hoists every 6 month, and goods only hoists every 12 months, at Hoist Hire we complete thorough examinations of our hoist fleet every 3 months.  This not only ensures the smooth running of our hired construction hoists, it ensures that if there is any delay in getting to site to complete a through examination that our customers know that the hoists are well with in the legally required examination times.  Standards are in place to ensure a minimum standard, but a Hoist Hire we want to supply out customers with a much higher than standard service.

 

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Site Support

During the hire of any construction hoist, changes may need to be made due to the changing requirements on site.  This can include the carrying of oversized items not considered at planning stages, or the need to move the hoist or ties due to a clash with part of the permanent structure.  While we endeavour to plan with our customers for the complete hire period on site, we are there through the complete hire to help with alterations and changes to the hoist setup on site so it can adapt to changes required by the site works.  We always respond quickly to the requests from sites to help with their programme issues relating to the hired constriction hoists they have on site.